George Martinez Testimonial

I highly recommend Mark Kamin & Associates to any organization interested in extraordinary levels of growth and performance.

I am a co-founder and the retired Chairman and CEO of a regional commercial bank. I worked with Mark Kamin and his associates for over 15 years. When Mark began working with us we had four locations and $150 million in total assets. By the time I retired after 30 years of service, the bank had 35 locations and total assets of $3.5 billion.

The bank’s value proposition was better service for owner-operated businesses in exchange for a higher price, competing primarily with low-cost providers. We operated in a way that allowed us to make quick decisions locally for the benefit of the customer instead of resorting to centralized decision-making. Leadership was exercised in all areas and at all levels of the bank. Mark worked with the executive team and designed programs for developing the officers and key employees to be independently responsible.

During that period the bank outperformed most US companies in many measures. We had 15 consecutive years of record earnings beginning in 1988 and our stock price increased 2000% during that time. Our customer service as measured by secret shoppers increased from 43% to over 80%, considerably over industry standard. As a result of the culture our bank was listed on Fortune Magazine’s “Best Companies to Work For” three years in a row beginning in 2003. The work of Mark and his associates factored in as a major component for these accomplishments.

During that period, I also used Mark as a personal coach. His commitment to the integrity of our relationship and to serving my interests and the interests of our shareholders was impeccable. Mark continually challenged me beyond the comfortable. This allowed me to develop and enhance my life and my value to the organization. It was a career-making relationship for me.

George Martinez