Matick Auto Group

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The training I have received from Mark Kamin & Associates, I absolutely believe is the single best and most powerful tool I have, but really, it’s not a tool, it is much more than that.  The training has transformed the way I think, operate and organize my world.  There is not a moment of my day personally or professionally where it has not shaped my thinking, speaking and listening.  For me, it has made me a really powerful communicator, I am far more effective, efficient and powerful than I have ever been with all the communication and management of my team and other people I am responsible for.  This includes the very nature of how I conduct myself no matter the situation or who I am interacting with at any of our stores.

The training has taught me how to be responsible for who I am being and who I am for others, regardless of my personal past, or past experiences I have had with people I work with, which used to control how I related to life and what I did.  I am now informed by it and have actually been liberated from the past – and now I can just “be” a much better leader.

In the areas of communication, for example, my individual performance and the performance of my team of managers, who are trained in this work to be leaders, and how they go about their normal days and their normal job responsibilities – our ability to manage our time has just been amazing.  People have gone from “I’m busy” or “I’m overwhelmed” or whatever barrier or excuse was there for me or anyone on the team, to dealing with things right in the moment.  We are much more effective.  There is no backlog or added weight on our shoulders because we just deal with things.

This training has transformed me as a leader, and I know that.  And I need to say a few things about Michele Clay, our program leader and coach.  Our team is very fond of Michele and we care a lot about her and what she brings forth for us, so we actually cause our own transformations. 

Michele is an honest, straight shooting, consistent, unwavering person in who she is and how she relates and maintains herself with me and my team.  She is truly committed to my success and the ongoing success and growth of everyone on my team and it is evident in the way that she relentlessly stands in the gap for us and with us.

I trust her as a friend, a coach, a teacher, as a confidant really, and I can completely trust her.  I can be as open and honest as need be, and she has reciprocated and does the same with my team, which I think makes the relationship portion awesome, and has made the learning piece real and authentic.  Michele is unwavering and passionate, amazing, and I am very, very thankful and blessed that she is our coach and in our lives.

Chief Fixed Operations Officer